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Performance Improvement Plan Template for Indian Employers

A performance improvement plan template with a PIP letter that invites rather than charges, a plan with measurable goals, the support you give and review dates, a fortnightly check-in record and the outcome letters, built on the rule every other template misses: poor performance is not misconduct, and ending a worker's service for it is retrenchment.

  • PIP notice, plan, meeting and check-in records
  • Completion, extension and two outcome letters
  • What a failed PIP costs under the IR Code
Instant download. No card needed.
Attendo presents
Performance Improvement Plan Pack
For Indian employers
11
formats, notice to register
Attendo presents
What's inside

What is inside the pack

Eleven formats. Read section 1 before the first meeting.

Formats 01 to 05

The plan and its records

A PIP letter format that invites, not charges; the plan with measurable goals; a first meeting record, a fortnightly check-in and the employee's written response, so the file shows a fair process rather than a charge sheet and enquiry.

Formats 06 and 07

Extension and completion

A letter that extends the plan with a reason, and one that closes it as met and says what carries on.

Formats 08 and 09

Two outcome letters

One for a worker, written as the retrenchment notice section 70 requires, with the compensation table and the re-skilling fund line, and one for a manager on the contract. The worker's is built as a lawful retrenchment letter, not a two-line dismissal; both give the reasons from the plan's records.

Formats 10 and 11

Manager's guide and register

A one-page guide for the manager running the plan, and a register of every PIP opened, reviewed and closed.

Sections 1 to 10

The rules behind them

Why performance is not misconduct, who is a worker, the two routes when a plan fails, with a worked example, the four lines a PIP cannot cross, who each rule reaches, eight mistakes, eight points the pack could not settle, and forty citations.

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Attendance nobody disputes

Attendo (formerly Petpooja Payroll) keeps biometric attendance, shifts and leave in one account, so a plan rests on firm dates.

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Why this matters

Why the end of a PIP is where employers go wrong

Because a plan that fails has to end somewhere, and the law does not treat an employee who cannot do the job the way it treats one who will not.

Misconduct is conduct. The model standing orders' misconduct list names habitual neglect of work and malingering or slowing down work, and nothing about inability. So a PIP is not a disciplinary step and must not read like one: no charge, no show cause, no enquiry. Dressing a performance exit as misconduct, and then dismissing without an enquiry, can be an unfair labour practice under the IR Code's Second Schedule, fined ₹10,000 to ₹2,00,000.

The first rule of how to write a PIP: the plan has to be measurable, or it proves nothing. The pack's goals table takes the standard, the evidence of where the employee is now, how it will be measured and the support you give, which is what a skill matrix rating already records for the role. Reviewed every two weeks, with the employee's own comments on each record, it is also your answer to 'not in good faith'.

Then the end. For a worker with a year's continuous service, ending employment for performance is retrenchment: one month's notice giving the reasons or wages in lieu, fifteen days' average pay for every completed year or part over six months, a notice to the appropriate Government and fifteen days' wages into the worker re-skilling fund once that Government has notified it, with three months' notice and prior permission in a factory, mine or plantation of 300 workers. For a manager, or a supervisor on wages over ₹18,000 a month, the contract decides. In Tamil Nadu, and in Karnataka where the Act still applies (not a hospital, and not an establishment of ten or more registered under the OSH Code), the shops Act adds a reasonable cause and a month's notice after six months' service, for anyone not in a position of management.

The same pack serves a plant's shop floor, a corporate head office and a hospital's nursing team: the goals change, the routes do not.

Preview

One plan two endings

Whichever performance improvement plan format you run, the person's status decides what a failed plan costs, and the pack works it out.

  • A worker, one year or more. Retrenchment under section 70: notice with reasons, compensation at the time, notice to the Government, and the re-skilling fund.
  • A worker with a year's service in a factory, mine or plantation of 300. Three months' notice and the Government's prior permission first, deemed after sixty days.
  • A manager or senior supervisor. The contract's notice; for a supervisor outside management in Tamil Nadu, or in Karnataka where the Act still applies, a reasonable cause too.
What a failed PIP costs
WhoRouteNoticeMoneyPermissionFormat
A worker with one year's continuous serviceRetrenchment, s.70One month, with reasons15 days' average pay per year, plus the re-skilling fundNo, a notice to the Government08
A worker with one year's service in a factory, mine or plantation of 300 workersRetrenchment, s.79Three months, with reasonsThe same compensationYes, prior permission08
A worker under one yearContract, or standing orders at 300As they say; one month for a permanent workerWages within two working daysNo08
A manager, or a supervisor on wages over ₹18,000Contract; shops Act if not managementAs the contract saysNotice payNo09
Deliberate slowing down or habitual neglectMisconductEnquiry firstNot this packWarning letter packnone
Key stats

Three numbers behind a failed plan

15 days' average pay for every completed year, at the time of retrenchment

Average pay is the average over three complete months, and a part year counts only once it passes six months.

Source: Industrial Relations Code, 2020, s.70(b), s.2(d)
300 workers in a factory, mine or plantation, and the Government must permit it

Three months' notice and prior permission, deemed granted if no answer comes in sixty days. A State may notify a higher number.

Source: Industrial Relations Code, 2020, s.77(1), s.79(1) and (4)
2 working days to pay the wages after a retrenchment

The compensation is due at the time of retrenchment; the wages earned follow within two working days.

Source: Code on Wages, 2019, s.17(2)
Common mistakes

6 Performance Improvement Plan Mistakes Indian Employers Make

Calling poor performance misconduct

Inability is on no misconduct list. Charge-sheet language turns a plan into a disciplinary matter that needs an enquiry you did not hold.

Deciding the outcome first

A plan with no real support and no real review can be read as a colourable exercise of the employer's rights, an unfair labour practice. Give the support, record each review.

Cutting pay during the plan

No deduction the Code on Wages does not list, and no fine for a missed target. Paying less than due is fined up to ₹50,000. A no-increment outcome needs a no-increment letter, not a pay cut.

Ending a worker on the contract alone

On our reading, a contract's notice clause does not replace section 70. The reasons, the compensation and the Government notice are still owed, or the fine is ₹50,000 to ₹2,00,000, and the re-skilling fund on top, and a tribunal can set the termination aside and order reinstatement.

Running the clock through maternity leave

No discharge, no notice that expires, and no change to her conditions during maternity leave under Chapter VI, which reaches every factory, mine and plantation and any establishment of ten or more. Pause the plan. A breach is up to six months or ₹50,000.

Skipping the accommodation question

Ask whether an impairment is behind the gap before the plan starts, and offer reasonable accommodation, as your registered equal opportunity policy promises. A probationer gets the same question, inside the six months, or nine if extended, that the probation period rules allow.

Comparison

A PIP template against this pack

A PIP template

A goals table

  • 'Improve your attitude'
  • Reads like a charge sheet
  • Ends with 'services terminated'
  • Same letter for a worker and a manager
  • No record of the reviews
Free either way

This pack

Eleven formats, each on its rule

  • A standard, a measure, a date
  • Invites, supports, reviews
  • Retrenchment done as section 70 says
  • One letter per route
  • A register and a signed record each review

Run the plan properly

Open with a letter that invites, measure against the role's standard, and end on the right route, all logged in one register.

FAQ

Common questions

Is this performance improvement plan template really free? +
Yes, completely. No card and no trial. The form asks for your name, work email, phone and city, then the Word file downloads straight away. The Attendo team may follow up about payroll software, and you are free to say no thanks.
What is a PIP in HR, and is it a disciplinary action? +
A PIP, short for performance improvement plan, is a written plan with measurable goals, a review date and the support the employer gives, for someone who cannot meet the standard. It is not a disciplinary action. The Model Standing Orders list habitual neglect of work and slowing down work as misconduct; an honest inability is on no list, so a PIP carries no charge and needs no enquiry.
Can we terminate an employee after a failed PIP? +
Yes, but termination after a PIP takes a different route depending on who they are. For a worker with a year's continuous service, ending employment for performance is retrenchment under section 70 of the IR Code: one month's notice giving the reasons or wages in lieu, fifteen days' average pay for every completed year or part over six months, a notice to the Government, and fifteen days' wages into the worker re-skilling fund once the Government has notified it. A manager, or a supervisor on wages over ₹18,000 a month, is not a worker, so the contract decides, with your State's shops Act for a senior supervisor not in management.
How long should a performance improvement plan run? +
No law sets a length. Sixty to ninety days with a review every two weeks is the practice the pack follows, long enough for the support to work and short enough to measure. The one statutory performance clock is probation under the Model Standing Orders: six months, extendable by up to three more on an assessment of performance, where standing orders apply at 300 workers.
Can we reduce salary or stop an increment during a PIP? +
Not the salary. The Code on Wages allows no deduction from wages except those it lists, and a missed target is not on it; a fine needs a notified list of acts. Withholding an increment or promotion for good and sufficient cause is not a deduction, where your rules meet the Government's notification, so a no-increment outcome is open to you and a pay cut is not.
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About Attendo

Attendo (formerly Petpooja Payroll) is payroll and attendance software used by 40,000+ businesses across manufacturing, corporate offices, retail, hospitals and education. General guidance, not legal advice. This pack is one of the library of free HR packs, each built from the law rather than from other templates.

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Get the PIP pack

Eleven formats, from the PIP letter to the register, with the two routes when a plan fails and forty citations, in Word. Free.

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