Frequently Asked
Questions

Attendance captured from the device syncs directly into the payroll system. Salaries are calculated automatically based on approved attendance, shifts, and leave data.

Yes. Admins can edit attendance records with proper access controls. All changes are logged for transparency.

Yes. You can create multiple shifts and assign them by role, department, or location - including night and rotating shifts.

Attendance can be restricted using geo-fencing and geo tracking so punches are allowed only from approved locations.

Yes. The system supports both fixed monthly salaries and flexible salaries like hourly, daily, or weekly wages within the same organisation.

Salary is calculated in real time using attendance, approved leaves, loans, advances, and deductions - reducing month-end errors and eliminating manual recalculations.

Yes. Controlled bulk adjustments can be applied across multiple employees in one step without breaking individual payroll calculations.

Yes. Configure PF, ESIC, TDS, and other compliance rules once - the system applies them automatically every payroll cycle as per Indian statutory norms.

Yes. Generate and download payroll, compliance, and attendance reports anytime in structured formats ready for CA review or audit submission.

It significantly reduces manual corrections and follow-ups, while still allowing your CA to review structured payroll reports when needed.

Employees raise leave requests directly from the app. Admins approve or reject from a central dashboard, and the decision reflects in payroll automatically.

Yes. Leave balances update automatically after every approval and are reflected directly in payroll - no manual adjustments required.

Admins can manually adjust records during the transition period without affecting payroll accuracy. All adjustments are logged for transparency.

Employees can view attendance, leave balances, apply for attendance correction, upload documents, apply for leaves, check notifications, and download payslips - all from their mobile.

Yes. Attendo scales as your team and payroll complexity grows - with no extra charges for additional features or modules as your business expands.

All devices store punch data locally when the internet is unavailable. Once the connection is restored, all offline punches sync to the cloud automatically. No data is lost and no manual transfer is needed.

No. Each punch is verified against the registered fingerprint or face of that individual employee. The device will not accept a punch from anyone else. Proxy attendance is not possible.

Both the employer and the employee see the same attendance data in real time. Every punch is timestamped and logged automatically. When a dispute arises, the record is already there - no manual cross-checking needed.

Our team handles on-site installation. A technician visits your location, installs the device, and walks you through the setup before going live.

Yes. The Face Scanner Device carries an IP44 protection rating and is built with an aluminium body, making it suitable for dusty, high-traffic, and demanding environments. The Biometric and Biometric Pro are dust and splash resistant.

Yes. Admins can edit attendance records where needed. Every edit is logged with the date and name of the person who made the change, so the history stays intact.