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Grievance Redressal Committee for India

Twenty workers and section 4 of the Industrial Relations Code makes you have one. No government order, no notification, no minimum turnover. This pack is the policy, the resolution that constitutes the committee, and ten formats, built from the Code and the 2026 rules rather than from other templates.

  • The policy, and the resolution that constitutes the committee
  • The worker's application, with the ten particulars rule 7 fixes
  • Who counts toward twenty, which is not your headcount
Instant download. No card needed.
Attendo presents
Grievance Redressal Committee
For Indian employers
10
formats, with the policy
ATTENDO PRESENTS
What's inside

What is inside the pack

Ten formats, from the policy to the register that proves you ran it.

01

The policy and the resolution

A grievance redressal policy in seventeen clauses, and the minute that actually constitutes the committee, with the equal numbers, the women proportion and the three year term on the record. Adopt one, pass the other, and the first duty is done.

02

The worker's application

Rule 7(1) fixes ten particulars and prescribes no form to put them on. Format 04 carries all ten, including the ones people forget: worker code or token number, length of service in years, and the category of worker as the job description records it.

03

The minute that makes a decision valid

Section 4(7) needs two things, not one: a majority, and the agreement of more than half of the members representing the workers. Format 07 records them separately, because a four to two decision carried entirely by the employer side is deemed to be no decision.

04

The clock, on paper

One year to apply, thirty days to decide, sixty days to escalate, forty-five more to the Tribunal and a two year longstop. The register carries every date, so a grievance about unpaid overtime can be followed end to end.

05

Who counts toward twenty

Not your headcount. Section 2(zr) leaves out managers, administrative staff, supervisors on wages above ₹18,000 a month and apprentices engaged under the Apprentices Act, 1961. An establishment of twenty-four people can be under the line, and one of nineteen can be over it.

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Most grievances are a number

A day marked absent, an overtime hour not counted, a deduction nobody explained. Attendo keeps attendance, leave and payroll in one record.

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Why this matters

Why this committee gets missed

Because it looks like the Works Committee, and the Works Committee waits for something. Section 3 needs one hundred workers and the appropriate Government to require it by general or special order, so an employer who has heard of bipartite forums reasonably assumes a letter will arrive first. Section 4 is not like that. It binds at twenty workers, of its own force, and nothing will ever arrive to start it off. It is also worth more than the trouble it costs. Section 40 stops an employer changing a Third Schedule condition of service without notice and twenty-one days, and its proviso lets an emergent change of shift working skip that entirely where the change is made in consultation with the Grievance Redressal Committee. An establishment that never constituted one has nobody to consult, and so cannot use the exception at all.

The second reason is that section 4 is unreadable on its own. It says the members shall be chosen in such manner as may be prescribed, and that an application may be made in such manner as may be prescribed, and stops. Until the Industrial Relations (Central) Rules, 2026 were published on 08-May-2026 there was no manner to follow. Rules 6, 7 and 8 are where the committee actually gets built, and they are the reason this pack could not have been written last year. Which rules, though, depends on who your appropriate Government is. Section 99 gives the rule-making power to that government, and section 2(b) makes it the Centre only for railways, mines, oil fields, major ports, air transport, telecommunication, banking, insurance and central public sector undertakings. For every other establishment it is the State, so a private factory or IT company reads its own State's rules for the manner. Section 4 binds you either way, because section 4 is in the Code and not in the rules.

The third is that the consequences arrive late and elsewhere. Section 4(9) deems a dispute about a discharge, dismissal, retrenchment or other termination of a worker to be an industrial dispute even though no other worker and no trade union is a party to it. So the committee an employer never constituted becomes visible at the worst possible moment, in the one category of dispute that reaches a Tribunal on a single worker's application.

And the fourth is a genuine gap in the Code that nobody has closed. Section 4(8) routes the escalation to the conciliation officer through the trade union of which the worker is a member. Section 4(9) then deems the dispute live although no trade union is a party. In an establishment with no union those two sentences pull in opposite directions and the rules do not settle it. The safe position for an employer is not to refuse an escalation on the ground that the worker has no union to route it through.

Two things this page does not say. It does not say the thirty days in section 4(6) is a deadline, because the Code says the committee may complete its proceedings in that time and attaches no penalty to missing it. And it does not say any form is prescribed for a grievance: the Schedule carries fifteen forms and none is made under rule 7. One more silence is worth knowing about before you constitute anything: section 4(3) says the chair alternates between the two sides every year but never says who selects it, and rule 6 has no chairperson provision at all. Rule 5 does, for the Works Committee, and gives it to the employer's nominee, so borrowing that would have an employer picking the worker side's chairperson in the alternating year. And nothing here says what your State has prescribed: this pack quotes the Central Government's rules, which bind the establishments in section 2(b)(i) and nobody else, so check your own State's rules under section 99 before relying on any procedure in it, alongside the rest of the codes.

Preview

The grievance clock, in one table

Five steps, and every one of them is counted from something. The worker's rights run whether or not anybody has diarised them.

  • The first date is the worker's, not yours. An application has to reach the committee within one year of the cause of action, under section 4(5) and rule 7(3), and it may be sent electronically or on paper.
  • The thirty days in section 4(6) is permissive. What it really does is open the worker's sixty day right to go to the conciliation officer, so the useful thing to diarise is not the deadline but the consequence of passing it.
  • Step four is open to any aggrieved worker, whatever the grievance was about. It is step five where terminations separate out: section 4(10) lets a worker go direct to the Tribunal forty-five days after applying to the conciliation officer, and section 4(11) then fixes the outer limit by reference to the date of the discharge, dismissal or retrenchment, which is the same record the exit documents are built from.
Formats
StepWhat happensHow longCounted fromWho actsSource
1Worker applies to the committeeWithin one yearThe cause of actionWorkers.4(5), r.7(3)
2Committee may complete proceedingsThirty daysReceipt of the applicationCommittees.4(6)
3Decision, by majority and more than half the worker membersNo period of its ownIt falls inside the thirty daysCommittees.4(7)
4Application to the conciliation officerWithin sixty daysThe decision, or the end of the thirty daysWorkers.4(8), r.8
5Direct application to the TribunalAfter forty-five daysThe conciliation application, and within two years of the terminationWorkers.4(10), s.4(11)
Key stats

Three numbers that decide the committee

20 workers

Where the duty starts, and it starts on its own. Section 4(1) says every industrial establishment employing twenty or more workers shall have one or more Grievance Redressal Committees. Nothing has to be ordered or notified first, which is what separates it from the Works Committee in section 3.

Source: Industrial Relations Code, 2020, s.4(1), against s.3(1) for the Works Committee
10 members, at most

Equal numbers representing the employer and the workers, and not more than ten in all, under rule 6(1). Its second proviso then fixes a floor for women: representation not less than the proportion of women workers to the total workers employed. That is arithmetic, not a target.

Source: IR (Central) Rules, 2026, rule 6(1) and 6(3), with s.4(4) of the Code
₹1,00,000 maximum fine

Section 4 carries no penalty of its own. The residual provision in section 86(20) covers contravention of any other provision of the Code or the rules, with a fine which may extend to one lakh rupees. Section 87(1) then lets a court take cognizance only on a complaint made by or under the authority of the appropriate Government.

Source: Industrial Relations Code, 2020, s.86(20), with s.87(1) on who may complain
Common mistakes

6 Grievance Committee Mistakes Indian Employers Make

Waiting for a government order

That is the Works Committee under section 3, which needs one hundred workers and an order from the appropriate Government. Section 4 needs neither, and nothing will ever arrive to start the duty off.

Counting employees instead of workers

Section 2(zr) leaves out managers, administrative staff and supervisors drawing wages above ₹18,000 a month, and excludes apprentices engaged under the Apprentices Act, 1961 by name. Wages there is basic pay, dearness allowance and retaining allowance, not gross pay, so testing a supervisor against the salary register means reading the right column.

Recording a majority and nothing else

Section 4(7) also requires that more than half of the members representing the workers agreed. A decision carried four to two by the employer side alone is deemed to be no decision, and the worker's sixty days start running as though nothing had been decided.

Treating the thirty days as a deadline

Section 4(6) says the committee may complete its proceedings within thirty days. No penalty attaches to missing it. What passing it does is open the worker's right to go to the conciliation officer, which is the consequence actually worth diarising.

Borrowing the Works Committee rules

Rule 5 sits on the page above rule 6 and gives the Works Committee office-bearers, quarterly meetings and a line in the unified annual return. None of it governs the Grievance Committee, and adopting it invents duties nobody imposed, the way a borrowed disciplinary procedure invents steps the standing orders never required.

Assuming the POSH committee covers it

The Internal Committee under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 is constituted under a different statute, with a different composition, for one category of complaint. It is not a Grievance Redressal Committee and neither discharges the other. The same goes for a grievance about maternity benefit, which belongs to this committee.

Comparison

A grievance policy off the internet against this one

A downloaded grievance policy

A three step ladder and a mailbox

  • No committee, which is the actual statutory duty
  • Silent on who may sit on it and who picks them
  • No threshold, so nobody knows if it binds them
  • Majority decision, missing the worker-side test
  • Cites the Industrial Disputes Act, repealed in 2025
Free either way

This pack

A policy, a resolution and ten formats

  • The committee, constituted by a minute you can pass
  • Rule 6(3) on who nominates, in all three situations
  • The twenty worker line, and who counts toward it
  • Both limbs of section 4(7), recorded separately
  • The Code and the 2026 rules, read in the gazette

The committee is the easy half

Attendo keeps attendance, leave and the balances they turn into money in one record.

FAQ

Common questions

Is this grievance redressal committee template really free? +
Yes, completely. No card and no trial. The form asks for your name, work email, phone and city, then the Word file downloads straight away. The Attendo team may follow up about payroll software, and you are free to say no thanks.
Is a grievance redressal committee compulsory in India? +
Yes, at twenty workers. Section 4(1) of the Industrial Relations Code, 2020 says every industrial establishment employing twenty or more workers shall have one or more Grievance Redressal Committees for resolution of disputes arising out of individual grievances. Nothing has to be notified or ordered first. That is what separates it from the Works Committee in section 3, which needs one hundred workers and the appropriate Government to require it by general or special order. An establishment can be under the Works Committee threshold and still be squarely inside section 4. It is not a factories-only duty either. Section 2(p) defines an industrial establishment as one in which any industry is carried on, and Chapter II runs on that definition. The narrow one naming factories, mines and plantations is section 77(3), which opens with the words for the purposes of this Chapter, meaning Chapter X on lay-off and retrenchment. So an IT company, a hospital, a hotel and a retail chain with twenty workers are all covered.
How many members does the committee need, and how are they chosen? +
Equal numbers from the employer side and the worker side, and not more than ten in all, under section 4(4). The employer nominates its own, preferably heads of major departments. Rule 6(3) decides the worker side: where a negotiating union is recognised it nominates them, where there is a negotiating council each union nominates in proportion to its membership, and where there is neither the workers choose from amongst themselves, which the employer may run on an electronic platform. Women must have representation not less than the proportion of women workers to total workers, and members serve three years. One caveat on all of that: rule 6 is the Industrial Relations (Central) Rules, 2026, and section 99 gives the rule-making power to the appropriate Government, which section 2(b) makes the Centre only for railways, mines, banking, insurance, central public sector undertakings and the like. For any other establishment the State is the appropriate Government and its rules prescribe the manner. The ten member cap and the women proportion are in section 4(4) of the Code itself, so those bind everywhere; it is the mechanics of choosing that follow your State.
Is there a prescribed form for a grievance application? +
No. The Schedule to the Industrial Relations (Central) Rules, 2026 carries fifteen forms, numbered I to XV, and not one of them is made under rule 7. What rule 7(1) does is fix the ten particulars an application must state: name, designation, worker code or token number, department, length of service in years, category of worker, address for correspondence, contact number, the details of the grievance and the relief sought. The application may be sent electronically or otherwise, and must be filed within one year of the cause of action. Format 04 in this pack carries those ten particulars and says on its face that it is our format, not a statutory one.
What happens if the committee does not decide in thirty days? +
The worker's next step opens. Section 4(6) says the committee may complete its proceedings within thirty days, so it is permissive and no penalty attaches to missing it. What it does is start the sixty day period in section 4(8), within which a worker who is dissatisfied with the decision, or whose grievance was not resolved in those thirty days, may apply to the conciliation officer. There is a further point worth knowing: under section 4(7) a decision counts only if it carried a majority AND more than half of the members representing the workers agreed to it. Where they did not, there is deemed to be no decision at all.
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About Attendo

Attendo (formerly Petpooja Payroll) is payroll and attendance software used by 40,000+ businesses across manufacturing, corporate offices, retail, hospitals and education. This template is one of the free HR downloads we publish, each built from the gazette rather than from other templates.

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Get the grievance committee pack

A policy, the resolution that constitutes the committee and ten formats, in editable Word. Free, and no card.